Group Buys

 A Group Buy is a purchase between two or more people that will have their orders combined into one shipment in order to save on shipping. One person, the Coordinator, is responsible for accepting the package and distributing items to the other group buy members. Free Shipping Applies to all group orders over $250. We will contact you if it falls short and we have a shipping charge. The discrepancy between the individual free shipping rate and the higher group buy rate is because group buys cost significantly more to ship than individual orders.No discounts or promotions can be used in combination with a group buy.  Group Buys follow the same rules as all other orders, including no coverage or guarantee for free goods or promotional services.

In order to make life easier for those coordinating group buys, we have developed a system for your orders. Simply let us know some basic info about the people handling the group buy, and then sit back and let the members order for themselves from the site. We will seperately package each order, and place the names of the individuals on the bags so all you have to do is hand them out when the members arrive. Please remember though, certain species need to be in the tank by a certain time, and do not fare well in extended trips. Because of this, we ask that each Group Buy Coordinator be home during to receive the package on the first attempt, and impress upon their members that fragile time sensitive species must be picked up and cared for in a timely manner.

If you decide to start a group buy, please fill out this form:

 
 

Click here for answers to ordering problems, shipping rates and times, and more.

UPS and Express Mail orders placed today will ship Thursday, May 23rd. Priority Mail resumes Tuesday, May 28th. Later dates available by request.

Use the code "5off" to receive $5 off any purchase made today over $30. (Rock orders excluded)

By Default, our packages will ship "Deliver to Customer or Door". If you would like the signature requirement expressly waived, please let us know by leaving a note in the comments field, found immediately before the "Confirm Order" button during checkout. In any event, always keep an eye out for the package on delivery day. Packages are often left in mailboxes, even when they should be brought to the door. Please do not let it sit outside for hours or days if there are live animals inside. Thank you! 

 Items marked with a * cannot be shipped via Priority Mail.