Group Buys

 A Group Buy is a purchase between two or more people that will have their orders combined into one shipment in order to save on shipping. One person, the Coordinator, is responsible for accepting the package and distributing items to the other group buy members. We ask that all group buy coordinators have the day free to accept the package, and be willing to work to get it from the carrier if there is a delivery issue. There are often too many orders in a group buy too risk them sitting outside a home, or the delivery otherwise missed. Sorry about that restriction, but we must be firm on it. Free Shipping Applies to all group orders over $200. We will contact you if it falls short and we have a shipping charge. The discrepancy between the individual free shipping rate and the higher group buy rate is because group buys cost significantly more to ship than individual orders.No discounts or promotions can be used in combination with a group buy. That includes any and all discounts you may know of, please tell your members the same.  Because no one goes by this rule, any losses or refunds owed because of shortages or losses will come from the disallowed discounts first. We reserve the right to bill for the disallowed discount as well. Sorry about this, but we have to limit our losses in group buys, which are almost always more expensive to ship then what they we charge.

In order to make life easier for those coordinating group buys, we have developed a system for your orders. Simply let us know some basic info about the people handling the group buy, and then sit back and let the members order for themselves from the site. We will seperately package each order, and place the names of the individuals on the bags so all you have to do is hand them out when the members arrive. Please remember though, certain species need to be in the tank by a certain time, and do not fare well in extended trips. Because of this, we ask that each Group Buy Coordinator be home during to receive the package on the first attempt, and impress upon their members that fragile time sensitive species must be picked up and cared for in a timely manner.

Once you decide to try a group buy do the following:

1. Fill out the form here. (opens in new window)

2. Wait for confirmation that everything is in order, then tell your group's members:

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To participate in our group buy all you have to do is:

1. Place an order at ReefCleaners.org before (the closing day). Pay for the order seperately.

2. Choose the free "Group Buy" shipping option.

3. Leave a note in the comments field before submitting the order to let us know which you group you belong too.

4. The order will be shipped on (???), orders should be placed by 11:59pm on (2 days before shipping is scheduled). 

5. If you order a species that must be in your tank by noon, plan to arrive early so you can get it in your tank by that time. Species will not last longer in packing b/c they were shipped in a group buy. 

The orders will be labeled by name, and pre-sorted by Reef Cleaners so you just have to pick it up. PM me after you order for the location and the pick up information. Please try to arrange a pickup within a reasonable time after arrival, I will post here when the orders arrive, please subscribe to this thread. If you have questions about the pick up please direct them to me, all other questions about livestock and your specific order should be directed to ReefCleaners.org.

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We will hammer out those details in the form you submit, and return an updated template to you. 

Thank you for your interest in this website. We hope to impress you with our service.

To get the ball rolling on your group buy, fill out the form here., it helps us organize the necessary information.

Click here for answers to ordering problems, shipping rates and times, and more.

UPS and Express Mail orders will ship on Thursday. Priority Mail resumes Monday, April 21st. Later dates available upon request.

Unable to reach us? We are having some emails blocked by our email server, we are working on fixing that issue. Send your email to "reefcleaners@gmail.com" in the mean time.

By Default, our packages will ship "Deliver to Customer or Door". If you would like the signature requirement expressly waived, please let us know by leaving a note in the comments field, found immediately before the "Confirm Order" button during checkout. Always keep an eye out for the package on delivery day. You must be home to accept live packages. Packages are often left in mailboxes and around doors you may not frequently use. Please do not let it sit outside for hours or days if there are live animals inside. Thank you!

 Items marked with a * cannot be shipped via Priority Mail.