ReefCleaners.org is a family operated business specializing in algae eating invertebrates, natural filtration, and algae solutions and support for saltwater aquariums.
We were hobbyists before we became retailers, and understand how important the health of your tank is to you. All of our products are reef safe, and include cautionary instructions where applicable. We adhere to strict quarantine procedures to ensure unwanted pests do not take hold in your tank when dipping isn't adequate.
We pride ourselves on delivering quality products and advice. If you have questions please let us know, we are here to help.
If you have a nuisance algae problem, but are not quite sure what nuisance you have, try our Nuisance Algae Guide , maybe it can point you in the right direction and allow us to better serve you. Alternatively feel free to contact us and we will work to ID your nuisance algae.
We are aware of the value you place on sustainable collection practices. We are firmly committed to only using collection methods that do not impact the environment. We manage all of the fishing grounds we collect from, only applying pressure to the fishery at times and in locations when it is prudent to do so. We impose upon ourselves a bag limit that is stricter than those imposed by FWC on nearly every species we collect.
We only carry livestock that has been collected in a responsible manner by professionals within the United States that follow sound regulatory policy. We do not buy from products from any regions with a lack of regulatory oversight of the fishing industry. Additionally, we will never knowingly purchase livestock from any collector that uses trawls, rakes, or any other apparatus that causes damage the sea floor or the substrate.
We sincerely hope you will enjoy this website and our services.
This is a short version. PLEASE READ THE FULL TEXT HERE BEFORE PURCHASE.
The Carriers:
Livestock orders leaving the state of Florida travel with USPS. To determine when your package will be shipped please look at the red lettering at the top of this page. Email us if you have any questions. Express Mail is usually overnight, but is 2nd Day to some locations. Priority is estimated at 2-3 days. Rock is now shipped with UPS ground. All shipments within Florida travel via UPS, and enjoy next day service, with the exception of those customers living in the panhandle.
The Packaging:
We ship all livestock with heat packs when necessary. Livestock is shipped in plastic bags, padded by recyclable newspaper. Please do not be alarmed if the bags have little water, most of our products are intentionally shipped that way to increase survivability.
Alive Arrival Guarantee: If your pets do not make the trip, we offer an Alive Arrival Guarantee. To take advantage of the guarantee, just notify us within a reasonable time, acclimate per our instructions, be home, and choose the Shipping Service required in the product description. After we confirm your loss, you will receive a store credit for the purchase price of your pet. In some cases we will ship extra snails to makeup for the few we send out that might not make the trip. You will find us very easy to work with should something go wrong, but please CLICK HERE FOR FULL TERMS.
The Rates:
We are now offering FREE USPS Priority mail for non-rock orders over $50, and FREE USPS Express Mail shipping for all orders over $175. Otherwise USPS Express is a flat rate of $28 , and Priority Mail is a flat rate of $9.50. Florida Residents get free UPS delivery service for orders greater than $50. Items marked with a " * " need Express Mail and cannot be shipped with Priority Mail.
Please remember to be home when ordering from us, or notify us that you will not be home. Our package require signature by default because many of them contain perishable items.
Checkout Live and Unfiltered Feedback here with Google
"I received my rock today! It looks awesome and i am very happy with it! The shapes, crevices, and holes will look great once i get it in the tank. It also seems very easy to build with and am thinking i won't even need apoxy. Aside from the neighbor's kid wondering why the entire family was ooooing and ahhhhing over a box of rocks, it was smooth sailing!"
- Dan
I have to say WOW great rock! Definitely exceeds my expectations, I definitely will be purchasing from again and refer to everyone i know, thanks again."
-Drew
"John's the man, if you need snails don't hesitate to buy from him. Thanks again John." -Glenn
"Oh hell yeah!
Just got my order from [ReefCleaners] and it arrived perfectly. can't beat these prices and the communication was top notch.
Excellent trader!
Thanks!"
-dzones from nano-reef.com
"I ordered a bunch from him too, also received about double the order "to make up for losses". Didn't get any losses but got a TON of snails!! Thanks!! Putting them to good use."
-Chris
"Received an order from [ReefCleaners] yesterday. As the others have said, great communication and excellent prices.
He added many extras of all the items I ordered that more than cover shipping costs and the unfortunate few losses.
Johnmaloney IS the snail man."
-Needreefunds from nano-reef.com
"I get an amazing deal from www.reefcleaners.org . My last $100 was amazing. I've got 30 mangrove plants, about 30 pods, and about 400 snails. Was very pleased with the last order. So if you wish to get in on a deal worth $1,000 at most retailers and online [this is the place]."
-caferacermike- Charter Member of MAAST.org, and Admin at Fishforum.com
We want you to be confident before making a purchase. If you would like to see additional feedback we have received, contact us , and we will point you in the right direction. Or please visit one of the forums we sponsor and ask for feedback. They are located to the right.
We use Paypal to process online credit card and e-check payments. You don't need a Paypal account to process a credit card with them, they can be used as simply a one time processor if you don't want to open an account. We use them as our sole processor because they have excellent security. If you are uncomfortable with online payments, send us an email and we can work out a money order arrangement.
